Website/e-commerce audits

You have traffic on your website, but 60-90% of users leave it after a few seconds…
Don’t blow your budget on SEO and advertising. Get your money back by improving your website.
Increase your leads, boost your sales. Find out HOW in just one week.

I want such an audit

A small step, a big one result

Choose the service that’s right for you

Micro elements

UX audits

The “Micro Elements” audit is ideal when you want to “polish” everything very thoroughly. It concerns very small and very detailed elements, including:

typography
messages
UX writing
navigation
search engine
photos, iconography
interactions
data and tables
forms

This audit is a great complement to the “Key Elements” audit.

Completion time: 7-14 days

Szczegółowy zakres prac

1000,00 PLN netto Kupuję

Key elements

UX audits

The “Key Elements” audit is a key driver in your development. It provides key recommendations that will quickly translate into increased conversions. It influences 70% of results. The audit covers the most important pages:

Company homepage / store homepage
Offer on the website / store category
Product
Cart
Order and summary
My account
Other company pages
News / blog
About us
Contact

The “Micro Elements” audit is the perfect complement to your audit, ensuring your website or store is 100% polished.

Completion time: 7-14 days

Szczegółowy zakres prac

1200,00 PLN netto Kupuję

Heatmap study

UX audits

A “heat map study” involves examining the actual behavior of users on your website or store. We examine all key pages. The study includes:

screenshots from desktop and mobile (with hot and cold areas)
clicks (which elements have how many clicks)
mouse movement (i.e., how users move around)
scrolling (which sections are visible the longest and where users scroll to)
video of user visits

This research is best conducted before performing UX audits, as it will allow you to obtain the best conclusions.

Completion time: 37 days (30 days for research, up to 7 days for processing results)

Szczegółowy zakres prac

900,00 PLN netto Kupuję

Micro elements

Independent UX audit

The “Micro Elements” audit is ideal when you want to “polish” everything very thoroughly. It concerns very small and very detailed elements, including:

typography
messages
UX writing
navigation
search engine
photos, iconography
interactions
data and tables
forms

This audit is a great complement to the “Key Elements” audit.

Szczegółowy zakres prac

300,00 PLN netto Kupuję

Key elements

Independent UX audit

The “Key Elements” audit is a lever for your development. The most important recommendations that will quickly translate into increased conversion. It affects 70% of the results. The audit covers the most important pages:

company home page / store home page
offer on the website / category in the store
product
shopping cart
order and summary
my account
other company pages
news / blog
about us
contact

The perfect complement will be the “Micro Elements” audit, which will ensure that your website or store is 100% polished.

Szczegółowy zakres prac

1,00 PLN netto Kupuję

1-hour consultation

Consultations

A consultation is a great complement to an audit or survey.

We will discuss important issues with you.
We will answer your questions.
We will listen to your concerns.
We will advise you on the best course of action.

Consultations are conducted online.

Szczegółowy zakres prac

300,00 PLN netto Kupuję

2-hour consultation

Consultations

A consultation is a great complement to an audit or survey.

We will discuss important issues with you.
We will answer your questions.
We will listen to your concerns.
We will advise you on the best course of action.

Consultations are conducted online.

Szczegółowy zakres prac

600,00 PLN netto Kupuję

4-hour consultation

Consultations

A consultation is a great complement to an audit or survey.

We will discuss important issues with you.
We will answer your questions.
We will listen to your concerns.
We will advise you on the best course of action.

Consultations are conducted online.

Szczegółowy zakres prac

1000,00 PLN netto Kupuję

UX mockup

Consultations

We will design mockups of your website or online store for you.

We only carry out UX mockup design after conducting “Key Elements” and “Heatmap Analysis” audits, as well as after 4 hours of consultation.
Only this approach will allow us to achieve an excellent end result.

Optionally, it is possible to design final UI designs, i.e., ready-made views for implementation by programmers. We price such projects individually.

Szczegółowy zakres prac

5500,00 PLN netto Kupuję

Want to order several services? Save money and choose one of the following packages.

BasicUP

1400,00 PLN netto

oszczędzasz 100 PLN

Kupuję

Key elements
The “Key Elements” audit is a key driver in your development. It provides key recommendations that will quickly translate into increased conversions. It influences 70% of results. The audit covers the most important pages:
- Company homepage / store homepage
- Offer on the website / store category
- Product
- Cart
- Order and summary
- My account
- Other company pages
- News / blog
- About us
- Contact
The “Micro Elements” audit is the perfect complement to your audit, ensuring your website or store is 100% polished.
Completion time: 7-14 days
Micro elements
The “Micro Elements” audit is ideal when you want to “polish” everything very thoroughly. It concerns very small and very detailed elements, including:
- typography
- messages
- UX writing
- navigation
- search engine
- photos, iconography
- interactions
- data and tables
- forms
This audit is a great complement to the “Key Elements” audit.
Completion time: 7-14 days
Heatmap study
A “heat map study” involves examining the actual behavior of users on your website or store. We examine all key pages. The study includes:
- screenshots from desktop and mobile (with hot and cold areas)
- clicks (which elements have how many clicks)
- mouse movement (i.e., how users move around)
- scrolling (which sections are visible the longest and where users scroll to)
- video of user visits
This research is best conducted before performing UX audits, as it will allow you to obtain the best conclusions.
Completion time: 37 days (30 days for research, up to 7 days for processing results)
Konsultacja 1h
Konsultacja to świetne uzupełnienie audytu lub badania.
- Omówimy z Tobą istotne kwestie.
- Odpowiemy na Twoje pytania.
- Wysłuchamy Twoich wątpliwości.
- Doradzimy, co najlepiej zrobić.
Konsultację przeprowadzamy w formie online.
Makieta UX
Zaprojektujemy dla Ciebie makiety Twojej strony lub sklepu internetowego.
Projekt makiety UX realizujemy dopiero po przeprowadzonych audytach “Kluczowe elementy” oraz “Badanie heatmapa”, a także po przeprowadzonych konsultacjach 4h.
Dopiero takie podejście pozwoli na uzyskanie świetnego efektu końcowego.
Opcjonalnie możliwe jest zaprojektowanie końcowych projektów UI, czyli gotowych widoków do wdrożenia przez programistów. Taki projekt wyceniamy indywidualnie.

StartUP

Popularny

2300,00 PLN netto

oszczędzasz 200 PLN

Kupuję

Key elements
The “Key Elements” audit is a key driver in your development. It provides key recommendations that will quickly translate into increased conversions. It influences 70% of results. The audit covers the most important pages:
- Company homepage / store homepage
- Offer on the website / store category
- Product
- Cart
- Order and summary
- My account
- Other company pages
- News / blog
- About us
- Contact
The “Micro Elements” audit is the perfect complement to your audit, ensuring your website or store is 100% polished.
Completion time: 7-14 days
Micro elements
The “Micro Elements” audit is ideal when you want to “polish” everything very thoroughly. It concerns very small and very detailed elements, including:
- typography
- messages
- UX writing
- navigation
- search engine
- photos, iconography
- interactions
- data and tables
- forms
This audit is a great complement to the “Key Elements” audit.
Completion time: 7-14 days
Heatmap study
A “heat map study” involves examining the actual behavior of users on your website or store. We examine all key pages. The study includes:
- screenshots from desktop and mobile (with hot and cold areas)
- clicks (which elements have how many clicks)
- mouse movement (i.e., how users move around)
- scrolling (which sections are visible the longest and where users scroll to)
- video of user visits
This research is best conducted before performing UX audits, as it will allow you to obtain the best conclusions.
Completion time: 37 days (30 days for research, up to 7 days for processing results)
Konsultacja 1h
Konsultacja to świetne uzupełnienie audytu lub badania.
- Omówimy z Tobą istotne kwestie.
- Odpowiemy na Twoje pytania.
- Wysłuchamy Twoich wątpliwości.
- Doradzimy, co najlepiej zrobić.
Konsultację przeprowadzamy w formie online.
Makieta UX
Zaprojektujemy dla Ciebie makiety Twojej strony lub sklepu internetowego.
Projekt makiety UX realizujemy dopiero po przeprowadzonych audytach “Kluczowe elementy” oraz “Badanie heatmapa”, a także po przeprowadzonych konsultacjach 4h.
Dopiero takie podejście pozwoli na uzyskanie świetnego efektu końcowego.
Opcjonalnie możliwe jest zaprojektowanie końcowych projektów UI, czyli gotowych widoków do wdrożenia przez programistów. Taki projekt wyceniamy indywidualnie.

UniverseUP

Polecany

2900,00 PLN netto

oszczędzasz 200 PLN

Kupuję

Key elements
The “Key Elements” audit is a key driver in your development. It provides key recommendations that will quickly translate into increased conversions. It influences 70% of results. The audit covers the most important pages:
- Company homepage / store homepage
- Offer on the website / store category
- Product
- Cart
- Order and summary
- My account
- Other company pages
- News / blog
- About us
- Contact
The “Micro Elements” audit is the perfect complement to your audit, ensuring your website or store is 100% polished.
Completion time: 7-14 days
Micro elements
The “Micro Elements” audit is ideal when you want to “polish” everything very thoroughly. It concerns very small and very detailed elements, including:
- typography
- messages
- UX writing
- navigation
- search engine
- photos, iconography
- interactions
- data and tables
- forms
This audit is a great complement to the “Key Elements” audit.
Completion time: 7-14 days
Heatmap study
A “heat map study” involves examining the actual behavior of users on your website or store. We examine all key pages. The study includes:
- screenshots from desktop and mobile (with hot and cold areas)
- clicks (which elements have how many clicks)
- mouse movement (i.e., how users move around)
- scrolling (which sections are visible the longest and where users scroll to)
- video of user visits
This research is best conducted before performing UX audits, as it will allow you to obtain the best conclusions.
Completion time: 37 days (30 days for research, up to 7 days for processing results)
Konsultacja 2h
Konsultacja to świetne uzupełnienie audytu lub badania.
- Omówimy z Tobą istotne kwestie.
- Odpowiemy na Twoje pytania.
- Wysłuchamy Twoich wątpliwości.
- Doradzimy, co najlepiej zrobić.
Konsultację przeprowadzamy w formie online.
Makieta UX
Zaprojektujemy dla Ciebie makiety Twojej strony lub sklepu internetowego.
Projekt makiety UX realizujemy dopiero po przeprowadzonych audytach “Kluczowe elementy” oraz “Badanie heatmapa”, a także po przeprowadzonych konsultacjach 4h.
Dopiero takie podejście pozwoli na uzyskanie świetnego efektu końcowego.
Opcjonalnie możliwe jest zaprojektowanie końcowych projektów UI, czyli gotowych widoków do wdrożenia przez programistów. Taki projekt wyceniamy indywidualnie.

BusinessUP

3300,00 PLN netto

oszczędzasz 400 PLN

Kupuję

Key elements
The “Key Elements” audit is a key driver in your development. It provides key recommendations that will quickly translate into increased conversions. It influences 70% of results. The audit covers the most important pages:
- Company homepage / store homepage
- Offer on the website / store category
- Product
- Cart
- Order and summary
- My account
- Other company pages
- News / blog
- About us
- Contact
The “Micro Elements” audit is the perfect complement to your audit, ensuring your website or store is 100% polished.
Completion time: 7-14 days
Micro elements
The “Micro Elements” audit is ideal when you want to “polish” everything very thoroughly. It concerns very small and very detailed elements, including:
- typography
- messages
- UX writing
- navigation
- search engine
- photos, iconography
- interactions
- data and tables
- forms
This audit is a great complement to the “Key Elements” audit.
Completion time: 7-14 days
Heatmap study
A “heat map study” involves examining the actual behavior of users on your website or store. We examine all key pages. The study includes:
- screenshots from desktop and mobile (with hot and cold areas)
- clicks (which elements have how many clicks)
- mouse movement (i.e., how users move around)
- scrolling (which sections are visible the longest and where users scroll to)
- video of user visits
This research is best conducted before performing UX audits, as it will allow you to obtain the best conclusions.
Completion time: 37 days (30 days for research, up to 7 days for processing results)
Konsultacja 2h
Konsultacja to świetne uzupełnienie audytu lub badania.
- Omówimy z Tobą istotne kwestie.
- Odpowiemy na Twoje pytania.
- Wysłuchamy Twoich wątpliwości.
- Doradzimy, co najlepiej zrobić.
Konsultację przeprowadzamy w formie online.
Makieta UX
Zaprojektujemy dla Ciebie makiety Twojej strony lub sklepu internetowego.
Projekt makiety UX realizujemy dopiero po przeprowadzonych audytach “Kluczowe elementy” oraz “Badanie heatmapa”, a także po przeprowadzonych konsultacjach 4h.
Dopiero takie podejście pozwoli na uzyskanie świetnego efektu końcowego.
Opcjonalnie możliwe jest zaprojektowanie końcowych projektów UI, czyli gotowych widoków do wdrożenia przez programistów. Taki projekt wyceniamy indywidualnie.

PremiumUP

8700,00 PLN netto

oszczędzasz 1000 PLN

Kupuję

Key elements
The “Key Elements” audit is a key driver in your development. It provides key recommendations that will quickly translate into increased conversions. It influences 70% of results. The audit covers the most important pages:
- Company homepage / store homepage
- Offer on the website / store category
- Product
- Cart
- Order and summary
- My account
- Other company pages
- News / blog
- About us
- Contact
The “Micro Elements” audit is the perfect complement to your audit, ensuring your website or store is 100% polished.
Completion time: 7-14 days
Micro elements
The “Micro Elements” audit is ideal when you want to “polish” everything very thoroughly. It concerns very small and very detailed elements, including:
- typography
- messages
- UX writing
- navigation
- search engine
- photos, iconography
- interactions
- data and tables
- forms
This audit is a great complement to the “Key Elements” audit.
Completion time: 7-14 days
Heatmap study
A “heat map study” involves examining the actual behavior of users on your website or store. We examine all key pages. The study includes:
- screenshots from desktop and mobile (with hot and cold areas)
- clicks (which elements have how many clicks)
- mouse movement (i.e., how users move around)
- scrolling (which sections are visible the longest and where users scroll to)
- video of user visits
This research is best conducted before performing UX audits, as it will allow you to obtain the best conclusions.
Completion time: 37 days (30 days for research, up to 7 days for processing results)
Konsultacja 4h
Konsultacja to świetne uzupełnienie audytu lub badania.
- Omówimy z Tobą istotne kwestie.
- Odpowiemy na Twoje pytania.
- Wysłuchamy Twoich wątpliwości.
- Doradzimy, co najlepiej zrobić.
Konsultację przeprowadzamy w formie online.
Makieta UX
Zaprojektujemy dla Ciebie makiety Twojej strony lub sklepu internetowego.
Projekt makiety UX realizujemy dopiero po przeprowadzonych audytach “Kluczowe elementy” oraz “Badanie heatmapa”, a także po przeprowadzonych konsultacjach 4h.
Dopiero takie podejście pozwoli na uzyskanie świetnego efektu końcowego.
Opcjonalnie możliwe jest zaprojektowanie końcowych projektów UI, czyli gotowych widoków do wdrożenia przez programistów. Taki projekt wyceniamy indywidualnie.

The prices quoted are net prices. We add 23% VAT to the shopping cart.

Is the audit
for You?

If you are wondering why sales are falling, why users are abandoning their shopping carts on your website and not making purchases, this is one of the first signs that your current website needs to be changed.

The basis for changes, especially those that will bring results, is proper verification of problems. Thanks to auditUP, you will find out what to do to change this.

Who is it for?

E-commerce stores

When you want to increase sales, eliminate problems, and reduce marketing costs.

Websites and B2B

You are not generating the desired number of leads, but you want to change that quickly.

Sales managers

You are receiving fewer and fewer inquiries, sales are falling, and you need to improve your results quickly.

What will you learn?

What to do to increase sales
What changes to make so that customers add products to their cart and complete their purchase.
How to increase inquiries from the website
What to improve or add so that customers start requesting contact more often.
What mistakes to eliminate to increase conversion
Detailed tips with good examples.
How users navigate the site
You will learn specific data and view user visits in video form (only when using the “Heatmap survey” service).

What does the audit look like?

Usability analysis

Conducted by a UX Designer, UI Designer, and Growth Hacker.

In-depth assessment

You will receive an assessment and tips for 250 to nearly 500 elements of your website or store.

Recommendations

You will receive an audit with recommendations that will increase your conversion rate.

Consultation

You will learn where to start in order to quickly implement changes and see concrete results.

What do you gain?

A wealth of knowledge at a relatively low cost.
Information about which elements of your website/store are good and which need improvement.
Information on what elements are worth adding to the website/store.
Tips with the best examples (selected from 600 of the best websites and stores – Poland/World).
Support from a specialist who will help you plan the implementation.

What does the audit include?

Recommendations and suggestions (250 to 500 recommendations, depending on the audits selected).
Priorities (you will learn what to implement first).
Evaluation of each verified element.
Screenshots of your website/store (exact locations).
Best examples/inspirations to help you with implementation.
Pro-sales elements.
Social engineering tricks that will boost your results.
Summary, overall assessment, and recommendation.

What methods?

Usability heuristics

We use our proprietary auditUP method based on checklists (over 500 recommendations) and our 12 years of experience in websites and online stores. The basis for our UX audits is Jacob Nielsen and Rolf Molich’s usability heuristics:

Show system status
Keep the system consistent with reality
Give the user complete control
Follow standards and be consistent

Prevent errors
Let users choose, rather than forcing them to remember
Ensure flexibility and efficiency
Ensure aesthetics and moderation
Provide effective error handling
Provide help and documentation

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Frequently asked questions

What is User Experience?

A User Experience audit is a professional analysis of a website or online store that has been in existence for some time.
It is conducted by an experienced User Experience designer.

The main goal of such research is to increase sales or attract customers.

Thanks to a UX audit, you will learn what needs to be improved, where the errors and shortcomings are, and how to improve the effectiveness and efficiency of your website.

What does a UX audit offer?

By conducting a UX audit, you gain:

A wealth of knowledge at a relatively low cost.
Information about which elements of the website/store are good and which need improvement
Information about which elements are worth adding to the website/store
Tips with the best examples (selected from the 300 best websites and stores in Poland)

Who performs the UX audit?

The UX audit is conducted by three specialists:

UX Designer – experience designer,
UI Designer – interface designer,
Growth Hacker – growth hacker who looks for clever ways to increase sales).

What tools do we use for auditing?

The brains of our specialists
Browsers
Our proprietary auditUP tool
Hotjar (heat map research)
and several others that we do not disclose due to know-how

What do you need to conduct an audit?

Just the address of your website or store. When ordering an audit, enter the domain in the first field. That’s it 🙂 Simple, right?

Why is your audit cheaper than your competitors’?

We operate based on the proprietary auditUP methodology, which has been developed in such a way that the audit focuses on the 80% most important elements. We use checklists for the audit, which has allowed us to optimize any time losses. This allows us to reduce costs and offer a valuable report at a relatively good price.

We do not currently use the so-called “cognitive path” in our audits. We plan to use this method in the future.

We also do not conduct in-depth interviews or eye tracking studies.

What does the result of a UX audit look like?

The audit includes:

Recommendations and suggestions (250 to 500 recommendations, depending on the audits selected)
Priorities
Evaluation of each verified element
Screenshots of your website/store
Best examples/inspirations
Pro-sales elements
Social engineering tricks that boost results
Summary, overall assessment, and recommendation

Does the audit include SEO tips?

The UX audit includes several SEO tips, but these are basic and essential ones. Our audit is not a full SEO audit. If necessary, we know who you can hire to perform a professional SEO analysis of your website – please contact us.

Should you do a UX audit or advertising/SEO first?

It is definitely worth doing a UX audit first, because it is a one-time cost and often similar to the budget for one month of SEO or an advertising campaign.

If you acquire customers through positioning/advertising, but your website or store is weak, some of these users will leave your site (they will not call or buy). In that case, you are clearly burning through your budget.

However, if your website is well organized and error-free, you will increase your return on investment because the number of users leaving your website will decrease, and thus you will increase the number of inquiries or purchases.

What happens after the audit?

Once you have the audit, you need to decide which recommendations to implement immediately and which ones to implement later. You commission an implementation company to estimate the costs and help you improve your website/store.

Read reviews

A detailed audit was conducted for me, thanks to which appropriate improvements were introduced that directly contributed to an increase in sales. In addition to their extensive knowledge, they are open to the customer, do not leave them with a problem, and, above all, respond quickly. This is invaluable.

Beata Dębowska
https://bymoana.com

The UX audit prepared by auditUP covered our company website and online store. As a result, we received a very detailed review of both sites, along with ready-made tips on how to fix errors. The analysis presented in the audit exceeded our expectations – it is a thorough review of website design in terms of both functionality and aesthetics. Thanks to the audit, we had a solid basis for making the right decisions regarding marketing, its budget, and work schedule for this year. I highly recommend it – it is a comprehensive and well-prepared tool, and the customer service is completely professional. Sensational!

Magdalena Żukowska
https://formatiq.pl

The audit was very detailed. I received comments and ratings for 292 elements related to the appearance and functionality of our online store. Each element is rated on a point scale, and after counting all the points, Przemek gave us 501 points out of a possible 886. There are many aspects to improve that will likely increase conversion rates. The audit includes comments and screenshots, and both the desktop and mobile versions were checked. The audit will serve as a roadmap for me to implement successive changes in our store.

Mateusz Cieczko
Właściciel sklepu lettino.pl

Thank you for conducting the audit. It will definitely be helpful to me as a basis for further changes and improvements to the online store.

Agata Kubicka-Dousa
Sklep Hello Hand Made

About us

We have 2 years of experience in auditing websites and online stores. We also have 6 years of experience in implementing online stores and 14 years of experience in creating websites. This allows us to take on implementation projects.

Recommendations from auditUP have improved the usability of many websites and online stores.

By working with auditUP, you gain not only methodology and concrete results, but also the vast knowledge of qualified specialists who know how to improve your website or online store.

That’s not all. Since the beginning of our activity, we have carried out hundreds of implementations with programmers, designers, copywriters, and administrators. We know how many nuances determine failure or success. That’s why when you commission us to perform an audit, you gain all these nuances in a quick and accessible form.

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Contact

Whether you want to improve your website or increase sales, you may have questions.
I will help you choose the right audit.

Przemysław Bazanowski

514 266 111

office@auditup.pl

Not sure which audit to choose?

Call or email us.

AuditUP

Studio Kreacja Przemysław Bazanowski
Plac 20 października 4
63-100 Śrem

NIP 7851746559

Website/e-commerce audits

A small step, a big one result

Micro elements

Key elements

Heatmap study

Micro elements

Key elements

1-hour consultation

2-hour consultation

4-hour consultation

UX mockup

BasicUP

StartUP

UniverseUP

BusinessUP

PremiumUP

Is the audit for You?

Who is it for?

E-commerce stores

Websites and B2B

Sales managers

What will you learn?

What does the audit look like?

What do you gain?

What does the audit include?

What methods?

Frequently asked questions

Read reviews

About us

Contact

Not sure which audit to choose?

AuditUP

Twój koszyk (0)

Is the audit
for You?